National Public Safety Dispatcher Week

For the past several years, Public Safety Agencies nationwide have recognized the pivotal role played by public safety dispatchers, who utilize telephones, radios, computers and technical skill to provide support to Law Enforcement, Fire Services, Emergency Medical Services and other governmental field personnel.

Each year, the second week of April is dedicated to the men and women who serve as public safety dispatchers. In 1991, Congress proclaimed it as a nationally recognized week of recognition. The El Dorado County Sheriff’s Office celebrates this year’s National Public Safety Dispatchers Week – April 5th – 11th in honor of their dedicated dispatchers who handle several thousand 9-1-1 calls each month. They dispatch deputies and coordinate with allied agencies for other law enforcement, fire services and emergency medical services response to those in need.

The 23 dedicated personnel of Sheriff’s Central Dispatch work around the clock, all year long, to support the deputies in the field and help keep the public safe. Sheriff D’Agostini recently presented, Supervising Public Safety Dispatcher, Cortney Barbot with the Civilian Supervisor of the Year award and Public Safety Dispatcher, Samantha Humphrey with the Dispatcher of the Year award.

Sheriff D’Agostini along with the Deputy Sheriffs of El Dorado County appreciate all of our dispatchers and take comfort knowing they are always there with skilled, compassionate help when we have an emergency.

Here are some interesting statistics from our Dispatch Center:
Total calls for service in 2014 – 72,178
Most common calls for service in 2014:
Traffic 9,659 * Medical & Fire Assists 7,425 * Alarm Activations 4,059 * Follow-ups 4,126 * 911 hang-ups 3,272 * Relay (to other agencies) 4,440 * Suspicious Subjects 3,511 * Suspicious Vehicles 2,227.

Below we have included information on things everyone needs to know about the 9-1-1 Emergency System and how to make the 9-1-1 system work for you.

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